Roobet Terms and Conditions

1 General Information & Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between the Roobet online casino platform ("Roobet", "we", "us") and all users ("you", "member", "player"). By accessing Roobet through its website, mobile app, or any other channel, you are deemed to have accepted these Terms.

Roobet operates under an international online gaming license and serves players from Bangladesh and many other countries worldwide. Players residing in jurisdictions where online gaming is prohibited by law should not use Roobet.

2 Account Registration & Verification

Registration Requirements

To open an account on Roobet, you must provide accurate and truthful information. Registering with an incorrect name, address, or date of birth is a direct violation of these Terms and Conditions. Each person may hold only one account — creating multiple accounts under the same name or from the same device is strictly prohibited.

KYC Verification

Roobet reserves the right to verify your identity before processing a withdrawal or when deposits exceed a certain threshold. You may be required to submit one of the following documents:

• National ID Card (NID) — The preferred method for Bangladeshi nationals.
• Passport — A valid, non-expired passport is accepted.
• Driving License — A government-issued driving license with photo.
• Bank Statement or Utility Bill — For proof of address.

Roobet reserves the right to hold withdrawals until KYC verification is complete. The verification process typically takes 24–72 hours.

3 Eligibility & Age Requirements

Roobet is strictly for users aged 18 and above. If it is found that an account was created by someone under 18, the account will be immediately closed and all deposited funds may be forfeited. Parents and guardians are responsible for ensuring that minors cannot access Roobet.

The following categories of individuals are not eligible to use Roobet:

• Any person under the age of 18.
• Residents of countries where online gaming is prohibited by law.
• Individuals who have previously been banned or blocked by Roobet.
• Officers, employees of Roobet, or members of their immediate families.

4 Deposit, Withdrawal & Payment Policy

Deposit

Deposits on Roobet can be made via bKash, Nagad, and Rocket. Funds are generally credited to your account instantly. The minimum deposit amount is BDT 500, and the maximum is determined by your account tier.

Withdrawal

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, processing may be delayed if KYC verification is pending or if suspicious activity is detected. The minimum withdrawal amount is BDT 300.

Important Payment Rules

• Deposits and withdrawals must be made using the same mobile banking number.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• If money laundering or illegal activity is suspected, Roobet may place a hold on payments.
• Your bank or mobile banking provider may charge their own fees — this is outside Roobet's control.

5 Bonus & Promotion Terms

Welcome Bonus

A welcome bonus is available on your first deposit at Roobet. To withdraw this bonus, you must meet the specified wagering requirement. The current minimum wagering requirement for the welcome bonus is 30x — meaning you must wager 30 times the bonus amount.

Bonus Rules

• Once a bonus is accepted, it cannot be withdrawn until it has been converted to cash.
• The same person or device may not claim a bonus more than once.
• If evidence of bonus abuse or system manipulation is found, the account will be terminated.
• Winnings from free spins are generally credited as cash, though wagering requirements may apply.
• Specific promotions may have their own terms, which will be stated on the promotion page.
• Roobet reserves the right to modify, suspend, or cancel any bonus program at any time.

6 Gaming Rules & Fair Play

All games on Roobet are certified through third-party RNG (Random Number Generator) audits, meaning every game outcome is completely random and free from manipulation. Roobet never interferes with game results.

Live Casino Rules

Once a bet is confirmed in a Live Casino game, it cannot be changed. If the internet connection is lost, the current round will be completed automatically and the result will be recorded.

Slots Rules

Every spin in a slot game is independent and unrelated to previous results. The RTP (Return to Player) percentage for each game is listed in the game information section. Roobet does not claim that any particular strategy guarantees a win.

7 Prohibited Activities

Any of the following activities constitutes a direct violation of these Terms and Conditions and may result in immediate account termination:

• Multiple Accounts: Operating multiple accounts under the same identity.
• Bonus Abuse: Any attempt to manipulate the bonus system.
• Collusion: Colluding with other players to influence the outcome of a game.
• Cheating Software: Using bots, automated scripts, or cheating tools.
• Money Laundering: Using the platform for the purpose of money laundering.
• False Information: Providing false information or using another person's identity during registration.
• Hacking Attempts: Any attempt to gain unauthorized access to the system.

8 Account Closure & Self-Exclusion

You may close your account at any time by contacting our support team via live chat or email. It is your responsibility to withdraw any remaining balance before closing your account.

Self-Exclusion

If you feel you are losing control of your gaming habits, you can opt for self-exclusion. This feature allows you to temporarily deactivate your account for 7 days, 1 month, or 6 months. During the self-exclusion period, you will not be able to log in to your account and no promotional emails will be sent to you.

Account Termination by Roobet

Roobet reserves the right to close an account without prior notice in the following circumstances:

• Any violation of these Terms and Conditions.
• Suspected fraud or deception.
• If the account has been inactive for an extended period (more than 12 months).
• Due to legal obligations or regulatory directives.

9 Limitation of Liability

Roobet is committed to providing the highest standard of service; however, Roobet is not liable for the following:

• If a game is interrupted due to loss of internet connection.
• Due to a technical error on the part of a third-party game provider.
• Unexpected server downtime or scheduled maintenance periods.
• If a payment is delayed due to issues on the mobile banking provider's end.
• Unauthorized third-party access to your account — if you have shared your password with someone else.

If an incorrect amount is credited or deducted due to a technical error, Roobet reserves the right to correct it, including adjusting the balance visible in the account.

10 Privacy & Data Protection

Roobet is committed to protecting your personal information. We use SSL encryption and never sell your data to third parties. However, we may be required to share information with regulatory bodies under legal obligations.

To read our full Privacy Policy Privacy Policy Page Visit. Registering means you are also agreeing to our Privacy Policy.

11 Dispute Resolution

If a dispute arises, please contact our support team first. Most issues are resolved within 24–48 hours. If the support team is unable to resolve your issue, you may file a formal complaint with our dispute resolution department.

Roobet's decisions are considered final unless directed otherwise by an international gaming regulatory authority. All disputes may be submitted in English.

12 Right to Amend Terms

Roobet reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. For significant changes, you will be notified via email or in-app notification at least 7 days in advance. Continued use of the platform after any changes have taken effect constitutes your acceptance of the updated terms.

The most current version of these Terms will always be available on this page. We recommend checking back regularly.